Frequently Asked Questions

Art of Email by art attack web & graphic design | sydney

How long does it take to have an account setup?

Once you submit our request form, one of our team will contact you to complete the process. We discuss your individual needs to make sure you have all your questions answered and are completely happy before we proceed. Generally, you'll be up and running within a couple of business days.

What about support?

Art of Email has a great deal of helpful information built into the system and accessible through the "help" button at the upper right when you're inside your account. In addition, you can email us any time with questions or problems at info@artofemail.com.au

How does Art of Email integrate with my website?

There are two main ways. First, you can put simple forms on your website to allow visitors to subscribe to your email lists. Second, you can automatically display all of your past email newsletters so that website visitors can see them. This display is handled automatically.

Can my newsletter look like my website?

Sure it can. If you would prefer us to custom build a design for you to exactly match your website rather than personalise one of our templates, we will be happy to do it. See our Pricing page to compare costs. We can even create a 'family' of templates for you, such as matching press release and newsletter templates for a reduced rate. Just ask us.

What about Spam?

Please read our Anti-Spam Policy for all the details on what is and isn't spam. We require all our clients to agree to this policy before we issue an account as we are serious about spamming and complying with the Spam Act as it impacts our product and all our clients.

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For any other questions, please use our Feedback & Query Form, email us on info@artofemail.com.au or call us on 1300 88 40 14.